customer experience News

Starbucks Innovates to Slash Wait Times: A Leap Towards Faster Morning Coffee

Starbucks is implementing new technology to reduce wait times, already cutting two minutes off drink preparation. This move aims to improve service speed, especially in the morning...

Air India Introduces Revolutionary AI-Powered Reservation System for Faster Booking

Air India introduces eZ Booking, an AI-driven feature that simplifies the reservation process for Maharaja Club members, allowing faster and more convenient flight bookings through...

Delhivery Revolutionizes E-Commerce with Lightning-Fast 2-Hour Delivery Service

Delhivery has launched a two-hour delivery service, starting in Bengaluru, aiming to enhance the customer experience for D2C brands, retailers, and e-commerce platforms by enabling...